Cancellation and Refund Policy

1. Subscription Cancellation

Shop owners may cancel their subscription to the NumberApp App at any time. Cancellation will take effect at the end of the current billing period. No pro-rata refunds will be issued for partial use of a subscription period unless otherwise specified in this policy.

2. Refund Eligibility

Refunds are generally not provided for digital services or subscriptions once the service has commenced or the subscription period has begun. Exceptions may be considered on a case-by-case basis under the following circumstances:

• If there was a technical error on our part that prevented the service from being delivered as described.
• If the service was misrepresented in a material way.

Refund requests must be submitted within 7 days of the transaction date for consideration. All refund decisions are at the sole discretion of NumberApp App. Refunds, if approved, will be processed to the original payment method used (e.g., via Razorpay) and may take 5-7 business days to reflect in your account.

3. How to Request a Refund

To request a refund, please contact our support team at contact@numberapp.in with your transaction ID and the reason for your request. We will review your request and notify you of the approval or rejection of your refund.

4. Non-Refundable Items/Services

The following items/services are generally non-refundable:

• Free trial periods that convert to paid subscriptions.
• Services that have been fully utilized.
• Any third-party fees or charges, including those charged by payment gateways like Razorpay, that are non-recoverable by NumberApp App.
• Subscriptions cancelled after the specified refund eligibility period.

5. Changes to Policy

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the service after any such changes constitutes your acceptance of the new policy.